Updated on May 20th 2018
Company Answer Institute s.r.o., Reg.no.: 06618278, with headquarters at Purkyňova 649/127, Medlánky, 612 00 Brno, listed in business registry at Krajský soud in Brno, section C, inset 102990 (hereinafter referred to as governor) operates the web pages www.lumeer.io and www.answerinstitute.com (hereinafter referred to as internet pages). For the internet pages to work properly, it is in some cases necessary to stored so called cookie files on the devices of an internet pages visitor.
Cookies are small data files that are stored on the devices by the means of which the visitors access the internet pages. The internet pages can store (for a limited time) various user preferences and actions (e.g. site language, font size, login credentials etc.) in these files so that the user is not required to enter them again on the next visit.
On the internet pages, the governor uses the following cookies:
|Name||Expiration||3rd party with access||Purpose|
|Google Analytics||24 hours||Google LLC||Analytical purpose – internet pages traffic|
|Drift.com||30 minutes, 2 years||Drift.com, Inc.||Chat application to allow direct customer interaction through the internet pages|
|Smartlook||session (while the browser tab or window with the application remains open)||Smartsupp.com s.r.o.||Recording of user’s activity for improvement of application functions|
|Lumeer.io||30 minutes, 1 year||Answer Institute s.r.o.||Authentication token for application access, internet pages language|
Cookies Google Analytics, Drift.com and Smartsupp are under the control of 3rd parties and the governor does not have any access to read or write those cookies.
Lumeer.io cookies are accessible only by the governor. The governor declares that the cookies are not used for any other purpose than described in the table above.
In the case the visitor does not want to store cookie files on their computer, they can block the cookies usage. Once stored cookies can be deleted from any device.
The visitor needs to take into consideration the fact, that by blocking the cookies file usage, the internet pages might not work properly or can malfunction or might not be displayed in the correct way.
In case of any questions or problems, please contact us at www.lumeer.io/contact/.